Privacy Policy
Privacy Policy for wirevale.co.uk — how Wirevale handles personal data.
Last Updated: 19/07/2026
1. Who we are
Wirevale (“we”, “us”) operates the website at https://www.wirevale.co.uk (and related hostnames that serve this marketing site).
Our online product storefront is at https://www.wirevale.com. That site may present additional privacy or checkout notices for orders fulfilled through our partners.
2. What this policy covers
This policy explains how we collect, use, and share personal data when you:
- Visit or use https://www.wirevale.co.uk
- Contact us (including via the contact form or email)
- Enquire about Wirevale Online, Wirevale Services, or Wirevale Supplies
- Are referred to https://www.wirevale.com or partners to complete a purchase
It does not replace partner or registrar privacy notices that apply when you buy domains, hosting, or related products through those systems.
3. Data we collect
Depending on how you use Wirevale, we may process:
- Identity and contact data — name, email, phone, company name
- Enquiry and message data — content of forms, emails, and call-back notes
- Service and project data — information you provide about IT, QA, delivery, or supply needs
- Order / product interest data — domains or products you ask about (billing details are often processed by payment and fulfilment partners on the storefront)
- Technical data — IP address, browser type, device, pages visited, approximate location
- Cookie / similar technology data — see our Cookie Policy at https://www.wirevale.co.uk/cookies/
We do not intentionally collect special category (sensitive) data.
4. How we use data (purposes and lawful bases)
| Purpose | Lawful basis (UK GDPR) |
| Respond to enquiries and provide customer support | Contract / Legitimate interests |
| Provide and manage products or services you request | Contract |
| Operate, secure, and improve this website | Legitimate interests |
| Analytics and site improvement (if enabled) | Consent or legitimate interests (as configured) |
| Marketing emails (if offered) | Consent (or soft opt-in where lawful) |
| Legal, tax, and regulatory compliance | Legal obligation |
| Prevent fraud and misuse | Legitimate interests |
5. Sharing data
We may share data with:
- Hosting and infrastructure providers for this website
- Email and productivity providers used to receive and handle messages
- GoDaddy and related fulfilment / registrar partners where needed to progress Online product enquiries or orders
- Payment processors (typically via the storefront / partners)
- Professional advisers (legal, accounting)
- Authorities when required by law
International transfers (including outside the UK) will use appropriate safeguards (for example adequacy decisions or standard contractual clauses) where required.
6. Retention
We keep personal data only as long as needed for the purposes above, including legal, tax, and dispute periods. Enquiry records are usually kept for a limited business period unless a longer retention is required. Domain registration and billing records held by partners may be retained under their rules.
7. Your rights
Under UK GDPR you may have rights to access, rectify, erase, restrict, object, and data portability, and to withdraw consent where processing is consent-based. You may complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk/
To exercise rights, email: support@wirevale.co.uk
8. Children
Our services are aimed at adults and businesses. We do not knowingly market to children.
9. Changes
We will update this page when our practices change and revise the “Last updated” date.
10. Contact
support@wirevale.co.uk
https://www.wirevale.co.uk/contact/